SAFETY RECALL NOTICE

TWO LOTS OF PROJECT
WATSONTM EYELID WIPES

In cooperation with the U.S. Consumer Product Safety Commission, we are conducting a voluntary recall of two lots of Project Watson eyelid wipes in the United States (UPC #: 310119022948, which includes lot numbers A09050 and A10055) due to consumer reports of a substance found in the product’s container after it had been opened and in use.

The health and safety of every person and dog who uses our products is our utmost priority.

When the recalled dog eyelid wipes are opened and in use, bacteria and fungi, which are organisms found widely in the environment, soil and water, can be introduced and grow inside the container, posing a risk of serious infection to people with weakened immune systems. Individuals with wounds may also be at higher risk of infection. People with healthy immune systems are not typically affected.

All eyelid wipes we distributed were found to be within specification. The manufacturing process for the product was also found to be within specification. No illness to consumers or pets were reported at the time of the recall announcement, and no other Bausch + Lomb or Project Watson products are affected.

Consumers should immediately stop using the recalled eyelid wipes and visit http://eyelidwiperecall.com/ to request a refund. Proof of ownership is required; please sign and date your used or unused product. Then take a picture of your product and upload it to http://eyelidwiperecall.com/ along with all other required information. The product should then be discarded.

For a list of frequently asked questions, please see below:

1.
What do I need to submit a refund form?
Please sign and date your used or unused product. Then take a picture of your product and upload it to http://eyelidwiperecall.com/ along with all other required information. The product should then be discarded.
Valid only for Project Watson eyelid wipes purchased in the United States.
The refund amount is $18.00
Refunds will be limited to the number of units that you purchased and have in your possession. If you received this product as a sample or at no cost, a refund will not be provided.
We expect refunds to be processed within 30 business days.
Refunds will be delivered from Inmar, our recall service provider, via a check from the U.S. Postal Service.
No. Please submit your refund request via http://eyelidwiperecall.com/ to receive your refund.
No.
Please throw the product out in your disposal bin.
Contact Inmar, our recall service provider, at 877-857-1149 from 8:30 a.m. to 5 p.m. ET Monday through Friday.
If you have experienced an adverse event or have any other complaint related to this recall, please contact your healthcare provider and Bausch + Lomb Customer Care, at 1-800-553-5340 from 9 a.m. to 5 p.m. EST, Monday through Friday, to report the issue.
Contact Bausch + Lomb Customer Care at 1-800-553-5340 from 9 a.m. to 5 p.m. EST, Monday through Friday.